PRIVACY & COOKIE POLICY

This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

Topics:

 

  • What data do we collect?

  • How do we collect your data?

  • How will we use your data?

  • How do we store your data?

  • Marketing

  • What are your data protection rights?

  • What are cookies?

  • How do we use cookies?

  • What types of cookies do we use?

  • How to manage your cookies

  • Privacy policies of other websites

  • Changes to our privacy policy

  • How to contact us

  • How to contact the appropriate authorities

 

What data do we collect?

Twists & Beans collects the following data:

  • Personal identification information (Name, email address, phone number, etc.)

  • [Add any other data your company collects]

How do we collect your data?

You directly provide Twists & Beans with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services.

  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.

  • Use or view our website via cookies.

How will we use your data?

Twists & Beans collects your data so that we can:

  • Process your order, manage your account.

  • Email you with special offers on other products and services we think you might like.

  • Analyze and optimize our website with anonymous data collected on our website.

  • Optimize our marketing campaigns with anonymous data collected on our website.

 

When Twists & Beans processes your order, it may send your data to, and use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

Twists & Beans securely stores your data at [enter the location and describe security precautions taken].

 

Twists & Beans will keep your [enter type of data] for [enter time period]. Once this time period has expired, we will delete your data by [enter how you delete users' data].

Marketing

Twists & Beans would like to send you information about products and services of ours that we think you might like. If you have agreed to receive marketing, you may always opt out at a later date.

 

You have the right at any time to stop Twists & Beans from contacting you for marketing purposes or giving your data to other members of the Twists & Beans Group.

 

If you no longer wish to be contacted for marketing purposes, please send us an email.

What are your data protection rights?

Twists & Beans would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:

 

  1. The right to access - You have the right to request Twists & Beans for copies of your personal data. We may charge you a small fee for this service.

  2. The right to rectification - You have the right to request that Twists & Beans correct any information you believe is inaccurate. You also have the right to request Twists & Beans to complete information you believe is incomplete.

  3. The right to erasure - You have the right to request that Twists & Beans erase your personal data, under certain conditions.

  4. The right to restrict processing - You have the right to request that Twists & Beans restrict the processing of your personal data, under certain conditions.

  5. The right to object to processing - You have the right to object to Twists & Beans’ processing of your personal data, under certain conditions.

  6. The right to data portability - You have the right to request that Twists & Beans transfer the data that we have collected to another organization, or directly to you, under certain conditions.

 

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us via email or by post at the following address : Twists and Beans, Luttrebruglaan 79, 1190 Brussel.

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

 

For further information, visit allaboutcookies.org.

How do we use cookies?

Twists & Beans uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in

  • Understanding how you use our website

  • Optimizing marketing campaigns

What types of cookies do we use?

There are several different types of cookies, however, our website uses:

  • Functionality - Twists & Beans uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

  • Advertising - Twists & Beans uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Twists & Beans sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Twists & Beans website may contain links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Twists & Beans keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 15 January 2020.

How to contact us

If you have any questions about Twists & Beans's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

 

Email us at: info@twistsandbeans.com

Or write to us at: Twists and Beans, Luttrebruglaan 79, 1190 Brussel.

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Twists & Beans has not addressed your concern in a satisfactory manner, you may contact the Belgian Data Protection Authority.